Patient Access Representative-Downtown Care

Montgomery County Memorial Hospital + Clinics; Red Oak (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off

Life Insurance

Short Term Disability

FSA

457 Deferred Savings Plan

Tuition Assistance

Wellness Program

On-Site Gym access

Job summary

Montgomery County Memorial Hospital + Clinics in Red Oak, IA is seeking a full-time Patient Access Representative for the Downtown Care clinic. The role is 36 hours per week with three 12-hour shifts from 8am-8pm and rotating Saturday mornings.

You will greet patients, register and check in, verify insurance, schedule appointments, and help with front-office needs. The ideal candidate has a positive attitude, solid organizational skills, and a courteous, patient-focused approach in a busy

Qualifications

• Experience in patient access or a medical office is preferred but not required.
• Strong customer service and organization skills.
• Detail-oriented with ability to stay focused in a busy clinic.

Responsibilities

• Answering telephone calls
• Scheduling appointments
• Patient registration and check-in
• Verifying insurance coverage
• Maintaining accurate patient information
• Assisting patients with front office needs

Skills

Customer service

Phone etiquette

Scheduling

Organizational skills

Attention to detail

Education

General computer knowledge

Tools

EHR systems

Office software

Job description

Description

MCMH + Clinics has an opening for a full-time Patient Access Representative at Downtown Care, MCMH's new integrated medical and dental clinic. This position is 36 hours per week, with hours that may vary based on clinic needs. The anticipated schedule will generally include three 12-hour shifts from 8am-8pm and rotating Saturday mornings.

Job Details

• Answering telephone calls
• Scheduling appointments
• Patient registration and check-in
• Verifying insurance coverage
• Maintaining accurate patient information
• Assisting patients with front office needs

The ideal candidate will have a positive attitude, strong organizational skills, and the ability to remain calm and focused in a busy clinic environment. Must be detail-oriented, dependable, and committed to providing excellent customer service. General computer knowledge is required. Previous experience in patient access, a medical office, or healthcare setting is preferred but not required.

At Montgomery County Memorial Hospital, we pride ourselves on small-town values and advanced medical care. We are the largest employer in Montgomery County and have been serving our communities since 1907. MCMH is committed to providing quality, innovative healthcare for our patients and their families. We value creating a positive work environment with opportunities for growth.

MCMH offers competitive pay, IPERS and an attractive benefits package that includes Health, Dental and Vision Insurance, Paid Time Off, Life Insurance, Short Term Disability, Discounts on Healthcare Services, FSA, 457 Deferred Savings Plan, Tuition Assistance, Cafeteria Discount, Wellness Program, Free Access to On-Site Gym, and more!