Patient Access Representative-Downtown Care

Montgomery-County-Memorial-Hospital-; Red Oak (IA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off

Life Insurance

Short Term Disability

Tuition Assistance

Cafeteria Discount

Wellness Program

Free Access to On-Site Gym

Job summary

Montgomery County Memorial Hospital (MCMH) in Red Oak, IA, seeks a full-time Patient Access Representative for the Downtown Care clinic. The role is 36 hours per week, with shifts 8am–8pm and rotating Saturday mornings, responsible for patient registration, scheduling, and front-office support.

The ideal candidate will be detail-oriented, customer-service oriented, with strong organizational skills, and comfortable in a busy clinic.

Qualifications

• Experience in patient access, medical office, or healthcare setting preferred but not required.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.

Responsibilities

• Answer telephone calls and schedule appointments.
• Register patients and check in for visits.
• Verify insurance coverage and patient information.
• Maintain accurate patient records and front office needs.
• Assist in daily clinic operations as needed.

Skills

Patient access

Scheduling

Insurance verification

Front desk

Customer service

Job description

Patient Access Representative-Downtown Care

Job Category: DENTAL

Requisition Number: PATIE001281

• Full-Time

Locations

Showing 1 location

2301 Eastern Ave
Red Oak, IA 51566, USA

Description

MCMH + Clinics has an opening for a full-time Patient Access Representative at Downtown Care, MCMH's new integrated medical and dental clinic. This position is 36 hours per week, with hours that may vary based on clinic needs. The anticipated schedule will generally include three 12-hour shifts from 8am-8pm and rotating Saturday mornings.

Responsibilities include answering telephone calls, scheduling appointments, patient registration and check-in, verifying insurance coverage, maintaining accurate patient information, and assisting patients with front office needs.

The ideal candidate will have a positive attitude, strong organizational skills, and the ability to remain calm and focused in a busy clinic environment. Must be detail-oriented, dependable, and committed to providing excellent customer service. General computer knowledge is required. Previous experience in patient access, a medical office, or healthcare setting is preferred but not required.

At Montgomery County Memorial Hospital, we pride ourselves on small-town values and advanced medical care. We are the largest employer in Montgomery County and have been serving our communities since 1907. MCMH is committed to providing quality, innovative healthcare for our patients and their families. We value creating a positive work environment with opportunities for growth.

MCMH offers competitive pay, IPERS and an attractive benefits package that includes

• Health, Dental and Vision Insurance
• Paid Time Off
• Life Insurance
• Short Term Disability
• Discounts on Healthcare Services
• FSA
• 457 Deferred Savings Plan
• Tuition Assistance
• Cafeteria Discount
• Wellness Program
• Free Access to On-Site Gym
• and more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.