Patient Access Specialist – Front Desk, Scheduling & Billing

bhs; Lexington (KY); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement match

Paid time off

Disability insurance

Life insurance

Tuition reimbursement

Job summary

Baptist Health is seeking a Customer-Facing Patient Access Coordinator to handle front office duties, verify insurance information, register patients, and manage patient flow. The role requires clerical precision and strong customer service in a medical setting.

Responsibilities include scheduling, collecting payments, and coordinating with the Practice Manager to ensure accurate patient information and smooth operations.

Qualifications

• High school diploma or equivalent.
• Computer skills required.
• Must have own reliable, independent transportation
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors; verify demographics and insurance information.
• Register patients and obtain necessary signatures.
• Determine patients' out-of-pocket expense and collect payments as appropriate; offer financial counseling.
• Schedule appointments; ensure patient flow; manage switchboard and medical records.
• Provide excellent customer service with accuracy in all tasks.

Skills

Customer service

Clerical skills

Accuracy

Communication

Medical office experience

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Baptist Health is seeking a Customer-Facing Patient Access Coordinator to handle front office duties, verify insurance information, register patients, and manage patient flow. The role requires clerical precision and strong customer service in a medical setting.

Responsibilities include scheduling, collecting payments, and coordinating with the Practice Manager to ensure accurate patient information and smooth operations.