Patient Access Specialist — Front Desk & Scheduling

Fairfield Community Health Center; Lancaster (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Fairfield Community Health Center in Lancaster, Ohio is hiring a Front Desk Associate to greet patients, manage check-ins, and schedule visits. You will maintain patient records and assist with financial interactions, under supervision of the Operations Manager.

The ideal candidate has 1 year in ambulatory care or a related setting, is familiar with EHR systems (NextGen preferred), and can work evenings or weekends as needed. A high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• 1 year of ambulatory primary care or related office experience required.
• 1 year of Electronic Health Record (EHR) experience preferred; NextGen experience preferred.

Responsibilities

• Greet patients, visitors, and vendors and check patients in for appointments.
• Schedule and reschedule patient appointments; provide general office information.
• Maintain accurate patient accounts and update personal/financial information.
• Collect co-pays and visit charges; scan IDs and insurance cards.
• Document all patient encounters in the EHR system.
• Assist with provider rescheduling and lab order coordination.

Skills

Oral communication

Teamwork

Time management

Customer service

EHR knowledge

Check-in software

Microsoft Office

Education

High school diploma or GED

Tools

NextGen EHR

Check-in software

Microsoft Office

Job description

Fairfield Community Health Center in Lancaster, Ohio is hiring a Front Desk Associate to greet patients, manage check-ins, and schedule visits. You will maintain patient records and assist with financial interactions, under supervision of the Operations Manager.

The ideal candidate has 1 year in ambulatory care or a related setting, is familiar with EHR systems (NextGen preferred), and can work evenings or weekends as needed. A high school diploma or GED is required.