Patient Access Specialist — Front Desk & Scheduling

Community Health Network; Anderson (IN); On-site; USD 34,000 - 48,000; Full time

Job summary

Community Health Network is hiring an Associate Patient Access Representative (APAR) for our Fam Med Care Scatterfield location. This full-time role supports front-office operations, patient registration, scheduling, and financial clearance.

The APAR acts as the first point of contact, ensuring smooth workflows and compliant processes across the network. The position requires a high school diploma or GED and 1+ year of healthcare office experience, with proficiency in registrations (inpatient,

Qualifications

• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred).
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits).
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable.
• Ability to monitor and perform all patient hospital and/or ambulatory movement.

Responsibilities

• Handle front-office tasks including patient check-ins, scheduling, and registration.
• Verify insurance and obtain financial clearance for visits.
• Explain coverage, collect payments, and maintain accurate patient demographics in the EHR.
• Ensure complete and accurate electronic health records and prepare patients administratively for visits.

Skills

Customer service

Communication

EPIC

Education

High School Diploma or GED

Tools

EPIC EHR

CMS guidelines

Job description

Community Health Network is hiring an Associate Patient Access Representative (APAR) for our Fam Med Care Scatterfield location. This full-time role supports front-office operations, patient registration, scheduling, and financial clearance.

The APAR acts as the first point of contact, ensuring smooth workflows and compliant processes across the network. The position requires a high school diploma or GED and 1+ year of healthcare office experience, with proficiency in registrations (inpatient,