Patient Access Specialist - Front Desk & Billing

Breg; New York (NY); On-site; USD 35,817 - 44,083; Full time

Benefits offered by this job

Comprehensive benefits

PTO and holidays

Growth opportunities

Diversity & inclusion

Job summary

Breg is seeking a Patient Access Representative in Staten Island, NY to greet patients, verify insurance, check in and register new or existing patients, and collect payments. This role supports referrals, schedules follow-ups, and ensures accurate demographic and insurance data entry.

You will also handle HIPAA-compliant information, pre-scan validation of claims, and collaborate with the HIMS and billing teams to support the patient care process and business objectives.

Qualifications

• High school diploma or equivalent required.
• Medical billing experience preferred.
• 1+ year of medical reception experience preferred.
• Computer proficiency in MS applications and adaptability to new software.

Responsibilities

• Answers and routes calls using a multi-line system; welcomes visitors.
• Verifies eligibility and estimates out-of-pocket costs.
• Registers patients, updates demographic and insurance data.
• Collects co-pays and balances; handles referrals and records.
• Schedules follow-up appointments and processes referrals timely.
• Performs pre-scan validation of claims and related docs.
• Maintains HIPAA standards and collaborates with cross-functional teams.

Skills

Medical reception experience

Medical terminology knowledge

Written and verbal communication

Tech-savvy learning new software

Education

High school diploma or equivalent

Tools

MS Outlook

Word

Excel

PowerPoint

EMR systems

Job description

Breg is seeking a Patient Access Representative in Staten Island, NY to greet patients, verify insurance, check in and register new or existing patients, and collect payments. This role supports referrals, schedules follow-ups, and ensures accurate demographic and insurance data entry.

You will also handle HIPAA-compliant information, pre-scan validation of claims, and collaborate with the HIMS and billing teams to support the patient care process and business objectives.