Patient Access Specialist — Front Desk & Benefits Verification

OakBend Medical Center; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

OakBend Medical Center in Sugar Land, TX is seeking a Patient Access Representative to greet patients, perform timely registrations, complete benefit verifications, educate patients about benefits and obtain necessary authorizations for services.

This role is the ambassador of service, requiring excellent interpersonal skills, knowledge of medical terminology, strong phone etiquette, and typing at 35 wpm to ensure accurate and friendly service.

Qualifications

• High school diploma or GED.
• 1–5 years of Business Office related experience.
• Excellent interpersonal skills.
• Knowledge of medical terminology.
• Typing 35 words per minute.

Responsibilities

• Greet customers and provide the highest level of customer service.
• Perform timely and accurate registrations.
• Complete benefit verifications.
• Educate patients regarding benefits.
• Obtain appropriate authorizations for services.

Skills

Interpersonal skills

Medical terminology

Phone etiquette

Typing 35 wpm

Education

High school diploma or GED

Job description

OakBend Medical Center in Sugar Land, TX is seeking a Patient Access Representative to greet patients, perform timely registrations, complete benefit verifications, educate patients about benefits and obtain necessary authorizations for services.

This role is the ambassador of service, requiring excellent interpersonal skills, knowledge of medical terminology, strong phone etiquette, and typing at 35 wpm to ensure accurate and friendly service.