Patient Access Specialist (Front Desk)

Humana Inc; Nebraska; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) plan

Paid time off

Bonus incentive plan

Job summary

Humana Inc. CenterWell Senior Primary Care in the United States is seeking a Front Office Healthcare Support professional to ensure a safe, accurate, and welcoming patient experience from pre-arrival through checkout.

The on-site Patient Access Coordinator will help maintain data quality, revenue integrity, and smooth patient flow throughout the clinic. You will verify patient identity and insurance, manage the front door, collect co-pays, and schedule follow-ups while delivering empathetic

Qualifications

• Knowledge of patient eligibility and benefits.

Responsibilities

• Pre-Visit Preparation: Review the schedule 24–48 hours in advance to identify missing documentation, expired authorizations, or insurance gaps.

Skills

Computer literacy

Eligibility checks

Scheduling systems

Patient communication

Time management

Multi-tasking

Collaboration

Job description

Humana Inc. CenterWell Senior Primary Care in the United States is seeking a Front Office Healthcare Support professional to ensure a safe, accurate, and welcoming patient experience from pre-arrival through checkout.

The on-site Patient Access Coordinator will help maintain data quality, revenue integrity, and smooth patient flow throughout the clinic. You will verify patient identity and insurance, manage the front door, collect co-pays, and schedule follow-ups while delivering empathetic