Patient Access Specialist: Friendly Front Desk Tech

Heritage-Valley-Health-System; Dawson (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Valley Beaver is seeking a friendly, detail‑oriented Registration Clerk to greet patients and guide them through the check‑in process. You will collect demographic and insurance data to ensure accurate hospital records and facilitate billing.

You will assist with scheduling and support automated check‑in at patient kiosks. The role requires a high school diploma or GED, strong communication skills, and a willingness to learn new technologies.

Qualifications

• High school diploma or GED required.
• No prior experience required; willingness to learn.
• Strong communication and interpersonal skills essential.
• Ability to prioritize, stay organized, and handle multiple tasks.
• Healthcare background or related degree preferred but not required.

Responsibilities

• Greet, interview, and guide patients and their families through the registration process.
• Collect and enter patient's demographic and insurance information for records and billing.
• Support patient check-in via self-service kiosks and assist with scheduling.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

Heritage Valley Beaver is seeking a friendly, detail‑oriented Registration Clerk to greet patients and guide them through the check‑in process. You will collect demographic and insurance data to ensure accurate hospital records and facilitate billing.

You will assist with scheduling and support automated check‑in at patient kiosks. The role requires a high school diploma or GED, strong communication skills, and a willingness to learn new technologies.