Patient Access Specialist — Flexible Shifts & On‑Call

Marshall Medical Centers; Scottsboro (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Highlands Medical Center in Scottsboro, Alabama seeks an administrative receptionist to greet patients, collect demographic and financial data, and resolve inquiries with a friendly, patient-focused approach.

The role requires accurate registration, superb communication, and the ability to adapt to varying schedules, including weekends and on-call coverage. Experience in a medical setting is a plus, and proficiency with Microsoft Office is preferred.

Qualifications

• Excellent verbal and written skills required.
• Ability to work in a fast-paced environment with a positive attitude.
• Effective time management skills.
• Efficient and organized with the ability to multitask.
• Ability to compile and analyze data preferred.
• Proficiency in Microsoft Office Suite strongly preferred.

Responsibilities

• Greet the public, patients and families and enter demographic and financial information.
• Handle customer service issues in a courteous manner and ensure registration accuracy.
• Support daily operations and be flexible to work varied shifts, weekends, holidays, and on-call as needed.
• Assist in process improvement and training of new hires and existing staff.

Skills

Excellent verbal & written comm

Time management

Multitasking

Data entry

Microsoft Office

Education

High School Diploma or GED

Job description

Highlands Medical Center in Scottsboro, Alabama seeks an administrative receptionist to greet patients, collect demographic and financial data, and resolve inquiries with a friendly, patient-focused approach.

The role requires accurate registration, superb communication, and the ability to adapt to varying schedules, including weekends and on-call coverage. Experience in a medical setting is a plus, and proficiency with Microsoft Office is preferred.