Patient Access Specialist: Flexible Shifts & Fast-Paced Care

Huntsville Hospital; Scottsboro (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Highlands Medical Center in Scottsboro is seeking an administrative professional to greet patients, collect demographics and payments, and ensure accurate registration paperwork. The role supports daily operations and participates in ongoing process improvements while training new staff.

Flexibility for alternate shifts, weekends, and on-call is required. The candidate should have strong verbal and written communication, good time management, and proficiency with Microsoft Office to thrive in a

Qualifications

• Education: High School Diploma or GED Equivalent.
• Two to three years customer service/public relations/leadership experience preferred.
• Two to three years computer experience preferred.
• Previous medical record or billing experience preferred.

Responsibilities

• Greets the public, patients, and families and handles customer service issues.
• Obtains and enters demographic and financial information for all patient types.
• Ensures registration paperwork is checked for accuracy.
• Captures required fees from patients or authorized representatives.
• Supports daily operations and process improvements; trains new hires.
• Must be flexible for alternate shifts, weekends, holidays, and on-call.

Skills

Verbal skills

Written skills

Time management

Multitasking

Data analysis

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Highlands Medical Center in Scottsboro is seeking an administrative professional to greet patients, collect demographics and payments, and ensure accurate registration paperwork. The role supports daily operations and participates in ongoing process improvements while training new staff.

Flexibility for alternate shifts, weekends, and on-call is required. The candidate should have strong verbal and written communication, good time management, and proficiency with Microsoft Office to thrive in a