Patient Access Specialist - Flexible Scheduling & Growth

Augusta Health; Fishersville, Northern (VA, KY); Hybrid; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement savings plans

Generous paid time off

Tuition reimbursement

Onsite parking and security

Job summary

Augusta Health in Fishersville, VA is seeking a Patient Access Specialist to register patients in the health information system, verify insurance, collect upfront payments, and coordinate with pre-authorization teams. You will gather demographics, benefits details, and ensure accurate data entry to support scheduling and billing processes.

We value compassionate service, attention to detail, and the ability to communicate clearly with patients and families.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1-year previous experience in patient/customer-facing role.
• Eligibility to work in the United States and meet Virginia state employment requirements.

Responsibilities

• Register patients into the health information system by interviewing patients to gather demographics, insurance, and visit-related information.
• Verify insurance eligibility and benefits; collect upfront payment and coordinate with insurers and hospital staff.
• Provide excellent customer service in alignment with the organization’s core values.
• Enter all information into the patient health information system and ensure documentation meets regulatory guidelines.

Skills

Communication skills

Customer service

Typing 35 wpm

Attention to detail

Multitasking

Education

High School Diploma or GED

Job description

Augusta Health in Fishersville, VA is seeking a Patient Access Specialist to register patients in the health information system, verify insurance, collect upfront payments, and coordinate with pre-authorization teams. You will gather demographics, benefits details, and ensure accurate data entry to support scheduling and billing processes.

We value compassionate service, attention to detail, and the ability to communicate clearly with patients and families.