Patient Access Specialist & Financial Counselor

Henry-Mayo-Newhall-Hospital-2; Santa Clarita (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Henry Mayo Newhall Hospital in Valencia, CA is seeking a Patient Access III (Financial Counselor) to support the patient care team by resolving financial issues, confirming eligibility, and collecting deductibles and patient liabilities.

You’ll verify insurance benefits, obtain pre-certifications, explain payment options, and coordinate with patients to ensure timely access to services. Minimum three years in healthcare and a high school diploma required.

Qualifications

• Knowledge of third party reimbursement, especially HMO/PPO.
• Basic medical terminology.
• Excellent customer service, organization, and communication skills.

Responsibilities

• Assist the patient care team with eligibility and benefit information.
• Collect and explain payment options and patient liability.
• Verify insurance eligibility and obtain pre-certification/authorization for services.

Skills

Third-Party Reimbursement

Medical Terminology

Customer Service

Education

High School Diploma or GED

Job description

Henry Mayo Newhall Hospital in Valencia, CA is seeking a Patient Access III (Financial Counselor) to support the patient care team by resolving financial issues, confirming eligibility, and collecting deductibles and patient liabilities.

You’ll verify insurance benefits, obtain pre-certifications, explain payment options, and coordinate with patients to ensure timely access to services. Minimum three years in healthcare and a high school diploma required.