Patient Access Specialist: Financial Counseling & Payments

Piedmont; Columbus (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Piedmont Healthcare Corporate in Columbus, GA seeks a patient access support specialist. You will assist patients, verify insurance, and maintain accurate demographic data within the revenue cycle workflow.

Responsibilities include calculating patient financial responsibility, presenting payment options, and processing payments while obtaining necessary consents. 1 year of healthcare revenue cycle or related clerical experience is required; Epic experience preferred.

Qualifications

• GED required.
• 1 year of experience in healthcare revenue cycle or related clerical roles.
• 3 years of healthcare Revenue Cycle experience preferred.
• Certification in Healthcare Financing or related area preferred

Responsibilities

• Provide patient-facing support within the Patient Access department.
• Ensure patient accounts have valid insurance and current demographics/clinical data.
• Calculate patient financial responsibility and communicate options to patients.
• Process patient payments and secure consent/acknowledgement on required forms.

Skills

Patient access

Customer service

Healthcare revenue cycle

Education

GED

Tools

Epic software

Job description

Piedmont Healthcare Corporate in Columbus, GA seeks a patient access support specialist. You will assist patients, verify insurance, and maintain accurate demographic data within the revenue cycle workflow.

Responsibilities include calculating patient financial responsibility, presenting payment options, and processing payments while obtaining necessary consents. 1 year of healthcare revenue cycle or related clerical experience is required; Epic experience preferred.