Patient Access Assoc - Nights, Augusta

Piedmont; Augusta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Piedmont Healthcare Corporate is seeking a patient-facing support associate for the Patient Access Department in Augusta, GA. This role ensures insurance validity, demographic accuracy, and accurate calculation of patient financial responsibility while guiding payment processes.

Ideal candidates have experience in healthcare revenue cycle and customer service, with Epic experience preferred. This position supports completing accounts and obtaining required consents and acknowledgements.

Qualifications

• H.S. Diploma or GED required.
• 1 year of experience in Healthcare Revenue Cycle or related clerical/finance/retail/customer service.
• 3 years of healthcare Revenue Cycle experience preferred.
• Epic experience preferred.

Responsibilities

• Provide patient-facing support for the Patient Access Department.
• Ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data.
• Calculate patient financial responsibility and present options/requirements and process payments.
• Secure patient consent and acknowledgement on required forms/notices.

Skills

Customer service

Data entry

Attention to detail

Team player

Education

GED

Tools

Epic

Revenue Cycle software

Job description

Overview

Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.

Overview

Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.

Responsibilities

Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required
  
  

Work Experience

• 1 year exp in one of the following: Required
• Healthcare Revenue Cycle Required or
• Clinical role Required or
• Related clerical accounting/finance/retail/customer service Required
• 3 years of healthcare Revenue Cycle experience Preferred
• Prior Epic experience Preferred
  
  

Licenses and Certifications

• None Required
• Certification with Healthcare Financial Management Association Preferred or
• Certified Revenue Cycle Representative Preferred
  
  

Business Unit : Company Name:

Piedmont Healthcare Corporate