Patient Access & Financial Counseling Specialist

Piedmont Healthcare; Columbus (GA); On-site; USD 25,000 - 39,000; Full time

Job summary

Piedmont Healthcare in Columbus, GA seeks a patient-facing Patient Access Support for the Corporate Patient Access Department. You will ensure accounts have valid insurance, current demographics, and accurate data while calculating patient financial responsibility and presenting payment options.

Responsibilities include securing patient consent on required forms and notices, processing payments, and documenting interactions. Experience in revenue cycle or related clerical roles helps.

Qualifications

• H.S. Diploma or GED required.
• 1 year of experience in healthcare revenue cycle or related clerical roles or clinical role.
• 3 years of healthcare revenue cycle experience preferred.
• Prior Epic experience preferred.

Responsibilities

• Serves as patient facing support for the Patient Access Department within Piedmont Healthcare.
• Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data.
• Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments.
• Secures patient consent and acknowledgement on required forms/notices.

Skills

Customer service

Communication skills

Attention to detail

Data entry

Education

High School Diploma or GED

Certified Revenue Cycle Representative Preferred

Healthcare Financial Management Association Certification Preferred

Tools

Epic Systems

Job description

Piedmont Healthcare in Columbus, GA seeks a patient-facing Patient Access Support for the Corporate Patient Access Department. You will ensure accounts have valid insurance, current demographics, and accurate data while calculating patient financial responsibility and presenting payment options.

Responsibilities include securing patient consent on required forms and notices, processing payments, and documenting interactions. Experience in revenue cycle or related clerical roles helps.