Patient Access Specialist: Fast-Paced, Compassionate Care

baptisthlth; United States; On-site; USD 29,000 - 40,000; Full time

Job summary

baptisthlth seeks a entry-level Patient Access trainee to support front-desk operations, verify patient information, and assist with insurance-related processes. You will enter data accurately and help ensure smooth patient flow in a fast-paced setting.

The role emphasizes strong customer service, HIPAA compliance, and proficient use of EMR and Microsoft Office tools. Bilingual English and Spanish/Creole communication is a valued asset.

Qualifications

• Complete and pass the Patient Access training course.
• Ability to work in a high-volume, fast-paced environment and perform basic math.
• Detail oriented, organized, team player, compassionate with strong customer service.
• Knowledge of medical/insurance terminology is a plus.
• Experience with computer applications and accurate typing skills.
• Familiar with HIPAA, AHCA, EMTALA, and Medicare guidelines.

Skills

Customer service

Interpersonal communication

Detail oriented

Typing skills

Bilingual

Spanish/Creole

Education

High School Diploma

GED or equivalent

Tools

Microsoft Office

EMR systems

Job description

baptisthlth seeks a entry-level Patient Access trainee to support front-desk operations, verify patient information, and assist with insurance-related processes. You will enter data accurately and help ensure smooth patient flow in a fast-paced setting.

The role emphasizes strong customer service, HIPAA compliance, and proficient use of EMR and Microsoft Office tools. Bilingual English and Spanish/Creole communication is a valued asset.