Patient Access Specialist — Create Seamless Care

SSM Health; Fond du Lac (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

SSM Health in Fond du Lac, WI is seeking a Patient Access Representative to schedule procedures, collect demographic, insurance and clinical information, and support a positive patient experience. This 32-hour per week role is based at the WI-Fond du Lac Regional Clinic Main, Day Shift, with opportunities to collaborate across departments.

Responsibilities include gathering information, scheduling efficiently, assisting with pre-certification, counseling patients, and handling clerical/reception

Qualifications

• High School diploma or 10 years of work experience.
• No experience required.
• Proficient in data entry and scheduling procedures.

Responsibilities

• Gather information from patient and enter into database.
• Schedules patient procedures efficiently and coordinates times.
• Assists with insurance pre-certification/authorization.
• Counsels patients on pre-service requirements.
• Performs clerical and reception duties for patient registration.
• Performs other duties as assigned.

Skills

Communication

Data entry

Scheduling

Customer service

Education

High School diploma

10 years of work experience

Tools

Database entry system

Job description

SSM Health in Fond du Lac, WI is seeking a Patient Access Representative to schedule procedures, collect demographic, insurance and clinical information, and support a positive patient experience. This 32-hour per week role is based at the WI-Fond du Lac Regional Clinic Main, Day Shift, with opportunities to collaborate across departments.

Responsibilities include gathering information, scheduling efficiently, assisting with pre-certification, counseling patients, and handling clerical/reception