Patient Access Advocate – Day Shift Impactful Role

SSM Health; Waupun (WI); On-site; USD 36,000 - 45,000; Full time

Job summary

SSM Health in Wisconsin is seeking a Patient Access Representative to serve as a key contact for patients, providers and referral sources, coordinating referrals and verifying information to ensure timely access to care. The role involves scheduling procedures, gathering demographic, insurance and clinical data, and supporting insurance pre-certification/authorization.

No prior experience required; high school diploma or equivalent is acceptable.

Qualifications

• High School diploma or GED or 10 years of work experience.
• No prior experience required.
• Ability to communicate with patients and staff.

Responsibilities

• Gathers information from patient and enters into database.
• Schedules patient procedures efficiently and coordinates schedules.
• Assists with coordination of insurance pre-certification/authorization.
• Counsels patient, participant or their representative regarding pre-service requirements.
• Performs clerical and reception duties for patient registration.
• Performs other duties as assigned.

Skills

Customer service

Data entry

Verbal communication

Insurance pre-certification

Education

HS diploma/GED or 10 years experience

Job description

SSM Health in Wisconsin is seeking a Patient Access Representative to serve as a key contact for patients, providers and referral sources, coordinating referrals and verifying information to ensure timely access to care. The role involves scheduling procedures, gathering demographic, insurance and clinical data, and supporting insurance pre-certification/authorization.

No prior experience required; high school diploma or equivalent is acceptable.