Patient Access Specialist: Fast Check-In & Scheduling

Geisinger; Mount Rock (PA); On-site; USD 35,000 - 45,000; Full time

Job summary

Geisinger Lewistown Hospital seeks a friendly front desk coordinator to provide exemplary patient support in a fast-paced office environment. You will greet patients, verify demographics, register them for visits, and help schedule future appointments as needed.

The role requires strong communication, attention to detail, and a commitment to patient privacy. A High School Diploma or GED and at least 1 year of related experience are preferred to ensure smooth check-in and billing processes.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of related work experience preferred.
• Strong communication and customer service skills essential.
• Ability to maintain confidentiality and follow HIPAA guidelines.

Responsibilities

• Check in/out patients and greet visitors; verify demographics and insurance.
• Schedule appointments and manage multi-channel patient communications.
• Explain financial responsibilities and collect fees as applicable.
• Complete regulatory forms and maintain medical records per policy.
• Maintain patient privacy and follow HIPAA guidelines.

Skills

Clerical I

Communication

Customer Service

Office Politics

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Lewistown Hospital seeks a friendly front desk coordinator to provide exemplary patient support in a fast-paced office environment. You will greet patients, verify demographics, register them for visits, and help schedule future appointments as needed.

The role requires strong communication, attention to detail, and a commitment to patient privacy. A High School Diploma or GED and at least 1 year of related experience are preferred to ensure smooth check-in and billing processes.