Patient Access Specialist: Fast, Accurate Registration

Terrebonne General Health System; United States; In loco; USD 25.000 - 39.000; Tempo pieno

Descrizione del lavoro

Terrebonne General Health System is seeking a Patient Access Representative to register patients' demographic, medical, and insurance information accurately and on time. The role involves coordinating patient flow with scheduling and nursing units, explaining policies, and ensuring confidentiality and compliance.

The ideal candidate will have knowledge of medical terminology, experience with patient registration, and a background in a medical office setting, delivering friendly, professional

Competenze

• Knowledge of medical terminology preferred.
• Experience with ICD and CPT coding preferred.
• Experience in patient registration preferred.
• Experience in an insurance/medical office setting preferred.

Mansioni

• Communicate clearly with patients, families, and staff while maintaining confidentiality and high customer service.
• Verify demographic, insurance, and pre-certification information during registration and pre-registration processes.
• Coordinate patient flow by collaborating with scheduling, bed control, and nursing units to ensure efficient routing.
• Explain hospital policies, consent forms, and insurance requirements to patients and families.
• Demonstrate flexibility, professionalism, and a positive attitude within a collaborative team environment.
• Resolve challenges with diplomacy and provide feedback for process improvements.
• Prioritize tasks and manage high volumes of registrations with accuracy and timeliness.
• Perform tasks including assigning rooms, transporting patients, preparing charts, and recording signatures.
• Maintain compliance with legal and regulatory requirements and inform supervisors of issues.

Conoscenze

Medical terminology

ICD/CPT coding

Patient registration

Customer service

Formazione

Experience in patient registration

Experience in medical office setting

Descrizione del lavoro

Terrebonne General Health System is seeking a Patient Access Representative to register patients' demographic, medical, and insurance information accurately and on time. The role involves coordinating patient flow with scheduling and nursing units, explaining policies, and ensuring confidentiality and compliance.

The ideal candidate will have knowledge of medical terminology, experience with patient registration, and a background in a medical office setting, delivering friendly, professional