Patient Access Navigator – Lab & Pathology

Terrebonne General Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Terrebonne General Health System is seeking a Patient Access Representative for Lab & Pathology to register patients accurately and with a focus on service excellence.

Your role includes collecting demographic and insurance information, coordinating patient flow with scheduling and nursing units, and explaining hospital policies. You will uphold confidentiality and regulatory requirements while handling high-volume registrations.

Qualifications

• Knowledge of medical terminology is preferred.
• Working knowledge of ICD and CPT coding is preferred.
• Experience in patient registration is preferred.
• Experience in an insurance or medical office setting is preferred.

Responsibilities

• Register patients accurately with demographic, insurance, and pre-certification information.
• Explain hospital policies, consent forms, and insurance requirements to patients and families.
• Coordinate patient flow with scheduling, bed control, and nursing units.
• Maintain patient confidentiality and provide excellent customer service.
• Ensure proper documentation and signatures and comply with regulatory requirements.

Skills

Medical terminology

ICD and CPT coding

Patient registration experience

Insurance/medical office experience

Job description

Terrebonne General Health System is seeking a Patient Access Representative for Lab & Pathology to register patients accurately and with a focus on service excellence.

Your role includes collecting demographic and insurance information, coordinating patient flow with scheduling and nursing units, and explaining hospital policies. You will uphold confidentiality and regulatory requirements while handling high-volume registrations.