Patient Access Specialist - Evening Admissions (Part-time)

massgeneralbrigham; Dover (NH); On-site; USD 24,000 - 35,000; Full time

Job summary

Wentworth-Douglass Hospital in Dover, NH is seeking a Patient Access Representative for the Women & Children's department. The role handles admissions, scheduling, and registration for laboring moms, NICU, and pediatric patients in an evening shift schedule.

This position requires strong customer service, effective communication, and the ability to discuss costs with patients while ensuring accurate data capture and insurance verification.

Qualifications

• Experience in hospital admissions and patient registration preferred.
• Excellent customer service and communication skills.
• Ability to discuss costs with patients and collect demographic information.
• Proficient with insurance verification and eligibility checks.

Responsibilities

• Handle admissions, scheduling, and registration for WDHS.
• Maintain patient confidentiality and KPI targets.
• Manage inbound/outbound calls and coordinate appointments.
• Use enterprise systems to schedule and bill patients.

Skills

Customer service

Communication skills

Financial conversations

Team collaboration

Education

High school diploma

Tools

Registration software

Job description

Wentworth-Douglass Hospital in Dover, NH is seeking a Patient Access Representative for the Women & Children's department. The role handles admissions, scheduling, and registration for laboring moms, NICU, and pediatric patients in an evening shift schedule.

This position requires strong customer service, effective communication, and the ability to discuss costs with patients while ensuring accurate data capture and insurance verification.