Patient Access Specialist: ER Registration & Billing

Jack Hughston Memorial Hospital; Phenix City (AL); On-site; USD 34,000 - 43,000; Full time

Job summary

Jack Hughston Memorial Hospital in Phenix City, Alabama is seeking a Patient Access Representative to handle ER registration, billing verification, and at-service collections, delivering courteous service to patients and families.

The role requires accurate data entry, knowledge of CPT/ICD-10 codes, HIPAA compliance, and the ability to work in a fast-paced environment, supporting patient satisfaction and hospital operations.

Qualifications

• Previous hospital or medical office experience preferred.
• Strong math and data entry skills.
• Excellent customer service and communication skills.
• Ability to work independently and in a fast-paced environment.

Responsibilities

• Perform patient intake with accurate data in hospital systems.
• Verify benefits and coordinate payer information.
• Determine patient financial responsibility at point of service.
• Document notes and collect signatures as required.
• Maintain proficiency in patient access systems and devices.
• Ensure forms for payer requirements and regulatory compliance.

Skills

Customer service

Math skills

Typing speed

Communication skills

Education

High school diploma or equivalent

Tools

EMR systems

Payer verification software

Job description

Jack Hughston Memorial Hospital in Phenix City, Alabama is seeking a Patient Access Representative to handle ER registration, billing verification, and at-service collections, delivering courteous service to patients and families.

The role requires accurate data entry, knowledge of CPT/ICD-10 codes, HIPAA compliance, and the ability to work in a fast-paced environment, supporting patient satisfaction and hospital operations.