Patient Access Specialist - Entry Level with Tuition Reim

Ensemble Health Partners; Perrysburg (OH); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Certification opportunities

Career advancement

Job summary

Ensemble Health Partners in Perrysburg, OH is hiring for an entry-level Patient Access role. The position is onsite at Mercy Perrysburg Medical Center, with a 3rd shift 11pm-7:30am schedule and weekend/holiday rotation.

You will perform MRN assignment, insurance verification, patient education, and POS collections while delivering compassionate, high-quality customer service. Benefits include tuition reimbursement and certification support.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

• Assign accurate MRNs and perform basic eligibility checks.
• Collect insurance information and process physician orders.
• Explain consent forms and obtain signatures from patients or guardians.
• Support POS billing and ensure a clean claim rate.
• Provide excellent customer service measured by Press Ganey.

Skills

Customer service

Open to AI/innovation

Education

High School Diploma/GED

Job description

Ensemble Health Partners in Perrysburg, OH is hiring for an entry-level Patient Access role. The position is onsite at Mercy Perrysburg Medical Center, with a 3rd shift 11pm-7:30am schedule and weekend/holiday rotation.

You will perform MRN assignment, insurance verification, patient education, and POS collections while delivering compassionate, high-quality customer service. Benefits include tuition reimbursement and certification support.