Patient Access Specialist – Endocrinology Scheduling

SSM Health; Richmond Heights (MO); On-site; USD 38,000 - 46,000; Full time

Job summary

SSM Health in Missouri seeks a Scheduling Clerk in the Endocrinology Clinic to ensure accurate scheduling of prescribed procedures and to collect essential demographic, insurance, and clinical information from patients at their first contact.

The role involves coordinating schedules with medical staff, counseling patients on pre-service requirements, and handling registration tasks. This is a full-time, day-shift position within a supportive team environment.

Qualifications

• Gathers patient demographics and insurance information.
• Schedules procedures efficiently to optimize patient time and resource use.
• Provides counseling on pre-service requirements.
• Performs clerical and registration duties.

Responsibilities

• Gathers information from patient and enters into the database.
• Schedules patient procedures to efficiently utilize time and clinical resources.
• Assists with insurance pre-certification/authorization.
• Provides counseling to patient/representative regarding pre-service requirements.
• Performs clerical and reception duties associated with patient registration.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.

Skills

Scheduling

Data entry

Customer service

Insurance pre-certification

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health in Missouri seeks a Scheduling Clerk in the Endocrinology Clinic to ensure accurate scheduling of prescribed procedures and to collect essential demographic, insurance, and clinical information from patients at their first contact.

The role involves coordinating schedules with medical staff, counseling patients on pre-service requirements, and handling registration tasks. This is a full-time, day-shift position within a supportive team environment.