Patient Access Representative - Bonita Health Center - Part Time

Lee Health; Estero (FL); Hybrid; USD 28,000 - 32,000; Part time

Job summary

Lee Health is seeking a Part Time Patient Access Representative at Bonita Health Center in Estero, FL. You will provide exceptional customer service at the front desk and assist with outpatient registration.

Responsibilities include identifying issues, performing time-of-service collections, maintaining queues, and supporting a patient-centered team. Prior experience in medical office settings is preferred. Evening hours and weekends may be required.

Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: 1+ years of Customer Service required; 1+ years of Medical Office experience preferred.
• Must be organized, dependable, practical and driven.

Responsibilities

• Provide exceptional verbal and written customer service in a team-based environment.
• Handle patient interactions at outpatient registration, impacting revenue, visits and satisfaction.
• Identify issues as they occur and take appropriate actions to resolve them.
• Include time-of-service collections and maintaining department work queues.

Skills

Customer Service

Education

High School Diploma or GED

Job description

Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: Registration Services

Work Type: Part Time

Shift: Shift 1/12:00:00PM to 4:00:00PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

Responsible for providing exceptional verbal and written customer service in a team-based environment. Patient Access Representatives play a key role in the success of Outpatient Registration, as his/her immediate interaction with patients, impacts revenue, repeat visits and patient satisfaction. Must be able to identify issues as they occur and take appropriate actions to resolve them. This position will also include time of service collections and maintaining department work queues. Late hours, holidays, and weekends may be required.

Requirements

Education:High School Diploma or GED Equivalent.

Experience: 1 or more years of Customer Service- Required. 1 or more years of Medical Office Experience- Preferred.

Certification: N/A

License: N/A

Other: Must be organized, dependable, practical and driven.

US:FL:Estero