Patient Access Specialist: Elevate Patient Experience

Billings Clinic; Billings (MT); On-site; USD 23,000 - 29,000; Full time

Job summary

Billings Clinic is seeking a Patient Access Specialist at our Main Campus in Billings, MT. You will greet patients, collect demographic and insurance data, and initiate the revenue cycle for timely billing and follow-up.

This full-time, day-shift role requires strong customer service, accurate data entry, and the ability to balance payments and posting to accounts using AccuReg and IntelliSource workflows. Join a Magnet-designated team that values quality care and teamwork.

Qualifications

• Customer service experience in a fast-paced environment.
• High school diploma or GED preferred/required.
• Ability to collect co-pays and payments accurately.
• Strong data entry and accuracy with patient information.

Responsibilities

• Greet and register patients with accurate demographic and insurance data.
• Identify and enter patient information, initiating the revenue cycle for billing.
• Communicate clearly about forms requiring signatures or approvals.
• Schedule and coordinate patient appointments per provider protocols.
• Collect copayments/deposits and post payments to accounts using billing systems.
• Balance cash/online records and ensure proper posting of transactions.

Skills

Customer service

Communication

Cash handling

Attention to detail

Education

High School or GED

Some college preferred

Tools

IntelliSource

AccuReg

Job description

Billings Clinic is seeking a Patient Access Specialist at our Main Campus in Billings, MT. You will greet patients, collect demographic and insurance data, and initiate the revenue cycle for timely billing and follow-up.

This full-time, day-shift role requires strong customer service, accurate data entry, and the ability to balance payments and posting to accounts using AccuReg and IntelliSource workflows. Join a Magnet-designated team that values quality care and teamwork.