Patient Access Specialist - Drive Smooth Care Journeys

Adena Health System; Chillicothe (OH); On-site; USD 42,981,000 - 56,735,000; Full time

Job summary

Adena Health System in Chillicothe, OH is seeking a Patient Access Representative to help patients and clinics with scheduling, pre-registration and registration for all services. The role requires strong communication, accuracy, and teamwork to support care delivery.

This non-clinical position emphasizes service, organization, and patient financial interactions, with on-site work at the Western Ave. Health Center.

Qualifications

• Education: High School Diploma or GED required.
• Valid Ohio Driver’s License.
• 6 months experience in a hospital clerical, general clerical or customer service related position.

Responsibilities

• Assist patients and clinic staff to schedule, pre-register, and register for all services.
• Collect demographics, insurance, financial data via EPIC or phone.
• Ensure proper precertifications/authorizations and billing information.
• Run estimates at point of registration and obtain required signatures.
• Enter diagnoses, tests and orders for medical necessity.

Skills

Customer service

Clerical experience

Education

High School Diploma or GED

Valid Ohio Driver’s License

6 months experience in hospital clerical or customer service

Job description

Adena Health System in Chillicothe, OH is seeking a Patient Access Representative to help patients and clinics with scheduling, pre-registration and registration for all services. The role requires strong communication, accuracy, and teamwork to support care delivery.

This non-clinical position emphasizes service, organization, and patient financial interactions, with on-site work at the Western Ave. Health Center.