Patient Access Specialist – Day Shift

Full Circle Health; Boise (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental plans

Life insurance and long-term-disabilty

Employee assistance program

Paid holidays and PTO

Retirement program with auto-enroll &

Job summary

Full Circle Health in Boise, ID is seeking a Patient Access Representative to join our team. The role focuses on guiding patients through the scheduling process to ensure excellent service and smooth clinical operations.

Shifts are daytime, Monday through Friday, 8:00am–5:00pm, with a focus on accessibility and compassionate care. Ideal candidates bring at least 2 years of customer service, with medical office or call center experience preferred.

Qualifications

• 2+ years of customer service experience required.
• Previous medical office experience preferred.
• Previous call center experience preferred.

Responsibilities

• Assist patients to navigate the Full Circle Health scheduling process to maximize satisfaction and operational efficiency.
• Handle patient inquiries and provide information about scheduling, billing, and services.

Skills

Customer service

Education

High School / GED

Job description

Full Circle Health in Boise, ID is seeking a Patient Access Representative to join our team. The role focuses on guiding patients through the scheduling process to ensure excellent service and smooth clinical operations.

Shifts are daytime, Monday through Friday, 8:00am–5:00pm, with a focus on accessibility and compassionate care. Ideal candidates bring at least 2 years of customer service, with medical office or call center experience preferred.