Patient Access Specialist - Early Shift, Wellness Perks

St. Luke's Health System; Boise (ID); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

On-site wellness programs

Employee Assistance Program

Career development opportunities

Job summary

St. Luke’s Health System in Boise seeks a Patient Access Specialist to warmly greet patients, register them, schedule appointments, and coordinate referrals.

You will communicate clearly with patients and caregivers to ensure smooth check-in and efficient workflow. You will discuss insurance options, explain coverage and financial responsibilities, obtain necessary authorizations and verifications, and utilize hospital systems to support daily operations.

Qualifications

• Customer service experience, preferably front-desk in healthcare.
• Clear verbal and written communication with patients and caregivers.
• Ability to manage multiple tasks and use hospital systems.

Responsibilities

• Register patients, schedule appointments, and coordinate referrals.
• Explain insurance coverage, financial options, authorizations, verifications and estimates.
• Verify authorizations and eligibility and assist with related inquiries.
• Utilize hospital tools and resources to support department workflows.

Skills

Customer service

Communication

Administrative skills

Phone etiquette

Education

High School Diploma or Equivalent

Tools

Scheduling software

Job description

St. Luke’s Health System in Boise seeks a Patient Access Specialist to warmly greet patients, register them, schedule appointments, and coordinate referrals.

You will communicate clearly with patients and caregivers to ensure smooth check-in and efficient workflow. You will discuss insurance options, explain coverage and financial responsibilities, obtain necessary authorizations and verifications, and utilize hospital systems to support daily operations.