Multi-Clinic Reception Lead: Elevate Patient Experience

Full Circle Health; Boise, Meridian, Kuna (ID, ID, ID); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health plans

Dental plans

Life insurance

Long term disability

Employee assistance program

Financial advisors

Paid holidays

PTO

Retirement match

Job summary

Full Circle Health is looking for a Reception Manager to oversee Boise area clinics and ensure a welcoming, efficient front-desk experience for patients.

You will lead reception supervisors, drive staff development through onboarding and coaching, and implement standardized processes across sites to enhance service quality and regulatory compliance.

The role is full-time, daytime, with a regular Monday–Friday schedule and opportunities to contribute to continuous improvement in patient care.

Qualifications

• High School Diploma or GED required.
• Previous management or supervisory experience preferred.
• Strong interpersonal skills and ability to collaborate with healthcare providers.
• Ability to multitask in a busy clinic environment.
• Proficiency with MS Office Suite.

Responsibilities

• Lead reception operations across Boise clinics.
• Partner with reception supervisors to ensure a positive patient experience.
• Develop supervisors through onboarding, training, and coaching.
• Establish standardized reception processes and workflows.
• Support staffing and daily operations with clinic leaders.

Skills

Interpersonal skills

Multitasking

MS Office proficiency

Education

High School Diploma or GED

Tools

Front desk software

Job description

Full Circle Health is looking for a Reception Manager to oversee Boise area clinics and ensure a welcoming, efficient front-desk experience for patients.

You will lead reception supervisors, drive staff development through onboarding and coaching, and implement standardized processes across sites to enhance service quality and regulatory compliance.

The role is full-time, daytime, with a regular Monday–Friday schedule and opportunities to contribute to continuous improvement in patient care.