Patient Access Specialist & Coordinator - Growth & Benefits

Universal Health Services; Temecula (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Prescription Drug Plan

401k with Match

Career Growth

Competitive Compensation

Job summary

Temecula Valley Hospital is seeking a Patient Access Coordinator to handle accurate patient registrations, verify benefits, and coordinate insurance requirements. The role emphasizes effective communication with patients, families, physicians, and staff to ensure smooth admission and payment processes.

The incumbent will use tools like Rolodex in SMS and Internet resources to verify information, manage authorizations, and perform HDX reporting across applicable insurances.

Qualifications

• Knowledge of medical terminology.
• Ability to communicate effectively, both verbally and non‑verbally.
• Demonstrated strong interpersonal skills with physicians, the public and hospital staff.
• Ability to discuss personal and financial matters with patients and/or their representatives.
• Good problem solving and process efficiency skills.
• Knowledge of insurance benefits, covered services and collection procedures for all insurance programs for acute facilities.
• General knowledge of office procedures and ability to utilize resources in an organized manner.
• Type 35‑40 words per minute.
• Knowledge of computer keyboard.

Responsibilities

• Register patients accurately with demographics and financial information.
• Correct insurance coding using tools such as the Rolodex in SMS, matrices for contracted medical groups and the Internet; complete status transfers.
• Ensure correct room placement for patients and run/accept the HDX reports on all applicable insurances.
• Obtain and ensure notification, authorizations, verification of benefits and tracking numbers for all accounts/insurances.
• Communicate effectively with physicians, patients, and hospital staff at all times.
• Demonstrate good problem solving and process efficiency in daily tasks.

Skills

Medical terminology

Effective communication

Interpersonal skills

Patient financial discussions

Problem solving

Insurance knowledge

Office procedures

Typing speed

Education

High School diploma

CPI Certification

Tools

Rolodex in SMS

Internet research

Job description

Temecula Valley Hospital is seeking a Patient Access Coordinator to handle accurate patient registrations, verify benefits, and coordinate insurance requirements. The role emphasizes effective communication with patients, families, physicians, and staff to ensure smooth admission and payment processes.

The incumbent will use tools like Rolodex in SMS and Internet resources to verify information, manage authorizations, and perform HDX reporting across applicable insurances.