Patient Access Specialist- Boise Swing Shift

St. Luke's Health System; Boise (ID); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

On-site massages

On-site counseling (EAP)

Wellness tools access

Career development/training

Job summary

St. Luke’s Health System in Boise, ID seeks a Patient Access Specialist to provide friendly, patient-centered service at the entrance of St. Luke’s Boise Hospital. You will handle registrations, scheduling and referrals, while explaining insurance coverage and financial options to patients and caregivers.

The role requires using various tools and technologies to support department workflows and may include other duties as assigned.

Qualifications

• Education: High School Diploma or Equivalent.
• Excellent written and verbal communication with patients and caregivers.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Other duties as assigned.

Education

High School Diploma or Equivalent

Job description

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s Boise Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift details:

Monday through Thursday 1400-0030 (2:00pm to 12:30am)

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.
  

Requirements:

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s Boise Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift details:

Monday through Thursday 1400-0030 (2:00pm to 12:30am)

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.
  

What's in it for you:

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.