Patient Access Specialist: Admitting & Registration

Gundersen Health System; La Crosse (WI); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Career Development Center

Tuition Investment Program

Healthcare benefits

Retirement plan

Work-life balance

Job summary

Gundersen Health System is seeking an Admitting Counselor/Registration Clerk to join our team at the La Crosse Emergency & Urgent Care location. This role focuses on delivering compassionate customer service, verifying demographics, and ensuring timely pre-certifications and financial discussions with patients.

Starting pay is $17.93+ per hour with shift differentials for PMs and weekends, and there are opportunities for career development, tuition investment, and strong retirement/benefits.

Qualifications

• High school diploma or equivalent.
• 1 year experience in general support or service area.
• Experience in customer service or healthcare-related setting preferred.

Responsibilities

• Provide customer service to internal and external customers.
• Gather and verify demographic information.
• Confirm insurance coverage and pre-certification details.
• Inform patients about their financial responsibilities prior to admission and/or discharge.

Skills

Customer service

Data entry

Communication

Education

High school diploma or equivalent

Job description

Gundersen Health System is seeking an Admitting Counselor/Registration Clerk to join our team at the La Crosse Emergency & Urgent Care location. This role focuses on delivering compassionate customer service, verifying demographics, and ensuring timely pre-certifications and financial discussions with patients.

Starting pay is $17.93+ per hour with shift differentials for PMs and weekends, and there are opportunities for career development, tuition investment, and strong retirement/benefits.