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Griffin Health is seeking a detail-oriented Patient Access Specialist for the 24 Hours 2nd Shift. This role handles registration and pre-registration for patients in Outpatient and Emergency settings, ensuring a smooth, welcoming experience while verifying insurance.
Duties include completing registrations at intake points, coordinating with patients, families, physicians and insurers, collecting co-pays, and maintaining accurate records.
Job Category: Administrative/Clerical
Requisition Number: PATIE006038
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Position Summary: Griffin Health is seeking a detail-oriented and compassionate Patient Access Specialist to join our team. This role is responsible for completing registration and pre-registration for patients in both the Outpatient and Emergency Room settings. As a first point of contact, you will ensure a smooth and welcoming experience for patients, families, and visitors while accurately collecting information and verifying insurance coverage.
Perform all registration and pre-registration functions at various Patient Access intake points.
Communicate with patients, families, physicians, and insurance companies to obtain required information and verify insurance using electronic systems.
Collect co-pays and deductibles when applicable.
Interview and register patients with professionalism, accuracy, and compassion.
Provide additional registration support as needed to ensure operational efficiency.
High school diploma or equivalent.
Strong knowledge of medical terminology.
At least one year of healthcare-related experience.
Proficiency in hospital registration and support systems.
Excellent verbal and written communication skills.
Strong customer service skills with a professional and courteous demeanor.
Highly organized with the ability to manage multiple tasks effectively.
Team-oriented with a collaborative work style.
Griffin Health is dedicated to delivering patient-centered, compassionate care in a supportive and collaborative environment. We value our employees and foster opportunities for professional growth while maintaining a strong connection to the community we serve.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.