Patient Access Representative, Patient Access, Resource Pool

Self Regional; Panola Village (SC); On-site; USD 19,000 - 25,000; Part time

Job summary

Self Regional Healthcare in Greenwood, SC is seeking a part-time Patient Access Clerk to support scheduling, pre-certification, and benefit verification with high accuracy and friendly service. Requires a High School Diploma; knowledge of ICD-10 and CPT coding; EPIC system experience preferred; strong written and spoken communication; ability to handle diverse patients.

This on-site role collaborates with physicians, nursing and administrative staff to capture demographic and financial data and

Qualifications

• High School Diploma or equivalent required.
• General knowledge and experience in the healthcare industry preferred.
• Strong customer service experience required.
• Ability to communicate effectively both orally and in writing.
• Working knowledge of medical terminology ICD-10 and CPT coding.
• Ability to build productive internal and external working relationships.
• Basic analytical skills.
• Strong organizational skills and attention to detail.
• Ability to handle challenging customers in a professional manner.

Responsibilities

• Scheduling, pre-certification, and benefit verification.
• Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration.
• Explains hospital policies and financial responsibilities and obtains signatures.
• Ensures data entered in the EPIC system accurately and timely.
• Determines estimated patient financial responsibility through verified insurance benefits.
• Calculates estimated self-pay portions to be collected at registration.
• Communicates with physicians, nursing, clinical and non-clinical staff to ensure proper patient entry and scheduling.
• Performs other duties as assigned by management.

Skills

Customer service

Communication

Healthcare knowledge

ICD-10 knowledge

CPT coding

Analytical skills

Organizational skills

Patient access

Education

High School Diploma

Tools

EPIC system

Job description

Job Category: Clerical

Requisition Number: PATIE006769

• Posted : October 12, 2026
• Part-Time

Locations

Showing 1 location

Self Regional Healthcare
Greenwood, SC 29646, USA

Description

Shifts as needed

Responsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments. Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration, Explains hospital policies and financial responsibilities and obtains all required signatures. Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Ensures that pre-certification and/or authorization is obtained to comply with insurance company policies. Determines estimated patient financial responsibility through verified insurance benefits, co-pays and deductibles and calculates estimated self-pay portions to be collected at time of registration. Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the management team.

Special Qualifications

• High School Diploma or equivalent
• General knowledge and experience in the healthcare industry is preferred
• Strong Customer service experience
• Ability to communicate effectively both orally and in writing
• Working knowledge of medical terminology ICD-10 and CPT Coding
• Ability to build productive internal and external working relationships
• Basic analytical skills
• Strong organizational skills and attention to detail
• Ability to handle challenging customers in a professional manner

Equal Opportunity Employer
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