Patient Access Specialist 2- Nampa Urgent Care

St Luke; Nampa (ID); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

On-site massages

On-site counseling via Employee Health

Retirement plans

Medical, dental, and vision offerings

Personify Health Wellness tool

Formal training and career development

Job summary

St. Luke’s in Nampa is seeking a Patient Access Specialist to help create a welcoming experience at the Nampa Urgent Care. You will handle registration, scheduling, referrals, and coordinate with patients and caregivers in person or by phone.

The role involves discussing financial options, insurance coverage, and authorizations while using a range of technologies to support workflows. A commitment to accurate, timely communication is essential.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Education

High School Diploma or Equivalent

Job description

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the Nampa Urgent Care. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift details: 7 Days a week: 7:30a-8p OR 9a-9:30p OR 10a-10:30p (Hours Vary w/in time)

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.

What's In It For You

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally.

• competitive salary and retirement plans
• typical medical, dental, and vision offerings
• on-site massages
• on-site counseling via our Employee Assistance Program
• access to the Personify Health Wellness tool
• other formal training and career development offerings to ensure you are meeting your career goals

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.