Patient Access Specialist

KDOH Portsmouth Hospital Corporation; Ohio; On-site; USD 29,000 - 36,000; Full time

Job summary

UK King’s Daughters in Portsmouth, OH is seeking a patient access specialist to collect and enter patient demographic and insurance information, greet customers, schedule appointments, and complete registration. The role supports admissions and maintains privacy compliance in a fast-paced clinic setting.

Responsibilities include verifying insurance, handling co-pays, and assisting with office operations while upholding confidentiality and service quality across departments.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of healthcare/clinical experience preferred but not required.
• Paid or volunteer healthcare experience helpful but not mandatory.

Responsibilities

• Register patients with demographic and insurance information for medical records and billing.
• Verify health insurance and perform pre-certification when needed.
• Collect co-pays and out-of-pocket payments; balance cash and deposits.
• Answer phones, schedule appointments, and process referrals promptly.
• Maintain confidentiality of medical information and documentation.

Skills

Customer service

Data entry

Education

High school diploma or equivalent

Job description

UK King’s Daughters in Portsmouth, OH is seeking a patient access specialist to collect and enter patient demographic and insurance information, greet customers, schedule appointments, and complete registration. The role supports admissions and maintains privacy compliance in a fast-paced clinic setting.

Responsibilities include verifying insurance, handling co-pays, and assisting with office operations while upholding confidentiality and service quality across departments.