Patient Access & Front Desk Specialist

Hunt Regional Healthcare; Greenville, Northern (TX, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Hunt Regional Medical Partners HMHD in Greenville, TX seeks an administrative professional to support a multi-specialty medical practice in clerical duties. Responsibilities include answering phones, scheduling and rescheduling appointments, processing copays, data entry, and patient check-in/out with a strong focus on accuracy and patient service in a fast-paced environment.

The role requires a high school diploma, excellent verbal communication, solid computer and organizational skills to

Qualifications

• Requires High School Diploma or GED.
• Experience in Medical Office Environment.
• Excellent verbal/communication skills and ability to resolve conflict.

Responsibilities

• Answer telephones and assist with follow-up appointments.
• Schedule patients and manage rescheduling in the system.
• Check-in/out patients and collect copayments and payments.

Skills

Verbal communication

Conflict resolution

Listening

Computer skills

Customer service

Multi-tasking

Organizational skills

Medical office experience

Ability to work in fast-paced

Education

High School Diploma or GED

Job description

POSITION SUMMARY
To support Hunt Regional Medical Partners' multi-specialty practice in a medical --clerical administrative capacity.

POSITION REQUIREMENTS
Minimum Education: High School Diploma or GED

Minimum Work Experience: Experience in Medical Office Environment

Required Licenses/Certifications: None
Required Skills, Knowledge, and Abilities: Will possess excellent verbal/communication skills. Possess the ability to resolve conflict. Possess excellent listening skills. Solid Computer Skills. Solid Customer Service Skills. Ability to Multi Task. Solid Organization Skills. Experience in Medical Office Environment. Ability to Work in Fast Paced, Busy Environment.

Preferred Qualification: None

JOB SPECIFIC FUNCTIONS
1. Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
2. Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
3. Attends the required corporate integrity and compliance training and education programs.
4. Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
5. Complies with all HIPAA standards.
6. Answer Telephones, assist with follow up appointments
7. Schedule Patients
8. Canceling and Re-Scheduling Patients in System(s)
9. Patient Check In and Out
10. Collect Copayments and Counter Payments
11. Assures completion of required forms
12. Scan and Index Documents into System(s)
13. Account for Daily Encounters
14. Balance Cash Drawer
15. Transmission of Documents to All External Entities
16. Prepare Paperwork for Daily Clinic
17. Enter Demographic and Insurance Information into System(s)
18. Post Charges and Copayments as Appropriate within Billing System
19. Manage Outstanding Patient Balances and Collect as Patients Flow Through Clinic Environment
20. Convey Overpayments
21. Call and Confirm Appointments
22. Photo Documentation for Charts
23. Manages Pharmaceutical Reps, Samples, and Meetings Throughout Office
24. Coordinates Identification and Insurance information with On-Site Lab Draw Station
25. Coordinate External Lab Pick Ups
26. Support Physician and Co Workers in General Administrative Tasks

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