Patient Access Specialist

Jamestown Regional Medical Center; Jamestown (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

Jamestown Regional Medical Center is seeking a full-time front desk clerk to support patient access and registration. The role involves greeting patients, collecting demographic and insurance details, and processing admissions paperwork with attention to accuracy.

You will coordinate appointment scheduling, reminders, and basic preauthorization inquiries while supporting the service area with courteous, efficient patient service.

Qualifications

• High school level knowledge; follow oral or written orders.
• One year clerical experience required; knowledge of medical terminology and insurance plans beneficial.
• Attends CPI training within department orientation timeframe.

Responsibilities

• Greets patients and directs them to the appropriate department.
• Interviews patients to collect demographic, insurance and consent information.
• Collects payments, prepares receipts and discusses payment arrangements.
• Pre-registers or quickly registers patients for hospital departments.
• Maintains patient information in the computer system and distributes forms accordingly.
• Answers calls promptly and communicates messages to the appropriate area.
• Assists with appointment scheduling and reminders for service areas.

Skills

Communication skills

Analytical ability

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Jamestown Regional Medical Center is seeking a full-time front desk clerk to support patient access and registration. The role involves greeting patients, collecting demographic and insurance details, and processing admissions paperwork with attention to accuracy.

You will coordinate appointment scheduling, reminders, and basic preauthorization inquiries while supporting the service area with courteous, efficient patient service.