Patient Access Specialist

Aspire Indiana Health, Inc.; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Access Specialist to create a welcoming environment for patients and providers. This role is crucial in managing the patient experience from check-in to check-out, ensuring that all information is accurate and complete for financial and clinical records. Ideal candidates will have a background in healthcare, strong communication skills, and proficiency in using tools like Google Suite. Join a mission-driven organization that values diversity and inclusion, and contribute to making a positive impact on the lives of individuals in the community.

Qualifications

• High School Diploma or Equivalent required.
• 1+ year experience in healthcare preferred.

Responsibilities

• Coordinate patient flow from check-in to check-out.
• Ensure accurate patient records for financial and clinical purposes.

Skills

Intermediate computer skills

Communication skills

Knowledge of medical terminology

American Sign Language (ASL)

Education

High School Diploma or Equivalent

Tools

Google Suite

Electronic Health Record (EHR)

Job description

Overview

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.

Now interviewing for a Patient Access Specialist - Indianapolis

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check-in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes.

Education/Experience/Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred
• Must have intermediate computer skills with Google Suite
• Previous insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Knowledge of basic medical terminology preferred
• Ability to communicate in American Sign Language (ASL) a plus

Aspire Indiana Health is an Equal Opportunity Employer