Patient Access Specialist

Davita Inc.; Fort Worth (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Fort Worth is seeking a Patient Access Specialist I. This role involves facilitating patient registration and ensuring compliance with legal documentation. Candidates should possess strong customer service skills and a basic understanding of insurance benefits. Previous experience in a healthcare setting is preferred, as is the ability to communicate professionally in a fast-paced environment.

Qualifications

• 1 year of healthcare experience in a physician office or hospital setting.
• Working knowledge of legal paperwork and cash balancing.

Responsibilities

• Facilitate patient registration flow and establish positive relationships with patients.
• Explain legal, ethical, and compliance documents to patients.

Skills

Customer service skills

Detail oriented

Professional communication

Computer skills

Understanding of insurance

Education

High School Diploma or equivalent

Job description

Location:

Medical Center - Fort Worth

Department:

Admitting/Registration

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.

Education & Experience:

• High School Diploma or equivalent.

• 1 year of Healthcare experience in a physician office or hospital setting.

• Strong customer service skills.

• Understanding of the revenue cycle and all appropriate financial resources for patients.

• Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.

• Detail oriented.

• Professional and clear communication.

• Working knowledge of computer skills.

• Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay.

• Basic ability to balance cash reports.

• Basic understanding of legal paperwork.

• Basic typing/keyboarding.

Hours:

• Monday to Friday: 10:30am to 7:00pm

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.