Patient Access Specialist

Cook Children's; Fort Worth (TX); On-site; USD 22,000 - 30,000; Part time

Job summary

Cook Children's in Fort Worth, TX is seeking a Patient Access Specialist I to support the hospital and clinic registration process. This role focuses on welcoming patients and families and guiding them through the required legal and financial documentation.

The position requires a high school diploma and at least one year of healthcare experience in a physician office or hospital, plus strong customer service, computer skills, and knowledge of insurance concepts.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of healthcare experience in a physician office or hospital setting.
• Strong customer service and communication skills.
• Working knowledge of computers and basic typing.
• Understanding of revenue cycle, insurance benefits, and HIPAA.

Responsibilities

• Facilitate patient registration flow and establish positive relationships with patients and families.
• Explain legal, ethical and compliance documents to patients.
• Perform duties in patient access areas with attention to detail.
• Handle cash reports and basic insurance benefits information.

Skills

Customer service

Healthcare experience

Communication

Computer skills

Cash handling

Education

High School Diploma or equivalent

Job description

## Patient Access SpecialistApply: Fort Worth, TX: Part time: Posted Yesterday: JR-119503**Location:**Medical Center - Fort Worth**Department:**Admitting/Registration**Shift:**Third Shift (United States of America)**Standard Weekly Hours:**11**Summary:**The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.Education & Experience: * High School Diploma or equivalent.* **1 year of Healthcare experience in a physician office or hospital setting.*** Strong customer service skills.* Understanding of the revenue cycle and all appropriate financial resources for patients.* Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.* Detail oriented.* Professional and clear communication.* Working knowledge of computer skills.* Basic understanding of insurance benefits, especially in-network versus out of network and co-insurance versus co-pay.* Basic ability to balance cash reports.* Basic understanding of legal paperwork.* Basic typing/keyboarding.* Insurance experience preferredHours: * **Saturday & Sunday:** Midnight to 5:00am