Patient Access Representative- Patient Access

Terrebonne General Health System; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Terrebonne General Health System is seeking a Patient Access Representative to accurately register patients and verify demographics, insurance, and pre-certification information. The role collaborates with scheduling, bed control, and nursing units to ensure smooth patient flow and adherence to policies.

Candidates should have knowledge of medical terminology and ICD/CPT coding, with prior patient registration experience preferred.

Qualifications

• Knowledge of medical terminology preferred.
• Working knowledge of ICD and CPT coding preferred.
• Experience in patient registration preferred.

Responsibilities

• Collect and verify patient demographics, insurance, and pre-certification information during registration.
• Coordinate patient flow with scheduling, bed control, and nursing units for efficient routing.
• Explain hospital policies, consent forms, and insurance requirements to patients and families.

Skills

Medical terminology

ICD/CPT coding

Patient registration experience

Job description

## Patient Access Representative- Patient AccessApply: 8166 Main St: Full time: Posted Today: JR102622Varied (United States of America)**Department:**100 - 824000 TG - Patient Access**Position Description:**The Patient Access Representative validates and registers all patients' demographic, medical and financial information in an accurate, complete and timely manner in accordance with the departmental standards and procedures. Key Responsibilities: • Communicate clearly and professionally with patients, families, and staff across diverse backgrounds, maintaining patient confidentiality and excellent customer service. • Collect and verify patient demographic, insurance, and pre-certification information accurately during registration and pre-registration processes. • Coordinate patient flow by collaborating with departments such as scheduling, bed control, and nursing units to ensure efficient routing. • Explain hospital policies, consent forms, and insurance requirements, addressing patient or family concerns appropriately. • Demonstrate flexibility, professionalism, and a positive attitude, contributing to a collaborative and efficient team environment. • Resolve challenges with diplomacy, offer constructive feedback for process improvement, and embrace changes that enhance service delivery. • Prioritize tasks, manage high volumes of registrations, and maintain accuracy and timeliness in all assigned duties. • Perform technical tasks including assigning rooms, transporting patients, preparing charts, photocopying insurance cards, and ensuring proper documentation and signatures. • Maintain compliance with legal and regulatory requirements and keep supervisors informed of any concerns or issues. Qualifications: 1. Knowledge of medical terminology is preferred. 2. Working knowledge of ICD and CPT coding is preferred. 3. Experience in patient registration is preferred. 4. Experience in an insurance or medical office setting is preferred.