Patient Access Specialist

Great Salt Plains Health Center; Enid (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Salt Plains Health Center in Enid, OK seeks a dependable Patient Access Specialist to be the voice of our organization by handling high-volume calls, scheduling appointments, and directing patients to the right departments. This role emphasizes accuracy, courtesy, and confidentiality in a fast-paced healthcare setting.

The ideal candidate will have strong computer and data entry skills, the ability to multitask, and a professional, punctual demeanor.

Qualifications

• Advanced computer and data entry proficiency.
• Ability to multitask and stay organized.
• Dependable, punctual, and professional.
• Medical office or call center experience preferred.

Responsibilities

• Answer high-volume incoming calls in a professional manner
• Schedule and coordinate patient appointments
• Route calls appropriately to clinical and administrative staff
• Accurately document patient information in the system
• Provide clear and courteous communication to patients
• Maintain confidentiality and compliance with policies
• Support clinic operations through reliable attendance and performance
• Resolve routine patient needs efficiently while escalating appropriately when needed.

Skills

Data entry

Multitasking

Punctuality

Customer service

Job description

Great Salt Plains Health Center is seeking a dependable, detail-oriented Patient Access Specialist to support our call room operations. This position is responsible for answering incoming calls, scheduling appointments, and routing patients to the appropriate departments. This position serves as the primary phone contact for patients and is often the first interaction they have with our organization, making this role the voice of our company.

We are seeking motivated individuals who take pride in providing high-quality customer service and can maintain accuracy in a fast-paced healthcare environment.

Responsibilities

• Answer high-volume incoming calls in a professional manner


• Schedule and coordinate patient appointments


• Route calls appropriately to clinical and administrative staff


• Accurately document patient information in the system


• Provide clear and courteous communication to patients


• Maintain confidentiality and compliance with policies


• Support clinic operations through reliable attendance and performance


• Resolve routine patient needs efficiently while escalating appropriately when needed.

Qualifications

• Advanced computer and data entry proficiency


• Ability to multitask and remain organized


• Dependable, punctual, and professional


• Medical office or call center experience preferred

Additional Information

• This position requires strong attention to detail, consistency, and a commitment to


• This role plays a key part in patient access and continuity of care, helping ensure


• our community receives timely and compassionate healthcare.