Compassionate Patient Access & Scheduling Specialist

Great Salt Plains Health Center; Enid (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Salt Plains Health Center in Enid, OK seeks a dependable Patient Access Specialist to be the voice of our organization by handling high-volume calls, scheduling appointments, and directing patients to the right departments. This role emphasizes accuracy, courtesy, and confidentiality in a fast-paced healthcare setting.

The ideal candidate will have strong computer and data entry skills, the ability to multitask, and a professional, punctual demeanor.

Qualifications

• Advanced computer and data entry proficiency.
• Ability to multitask and stay organized.
• Dependable, punctual, and professional.
• Medical office or call center experience preferred.

Responsibilities

• Answer high-volume incoming calls in a professional manner
• Schedule and coordinate patient appointments
• Route calls appropriately to clinical and administrative staff
• Accurately document patient information in the system
• Provide clear and courteous communication to patients
• Maintain confidentiality and compliance with policies
• Support clinic operations through reliable attendance and performance
• Resolve routine patient needs efficiently while escalating appropriately when needed.

Skills

Data entry

Multitasking

Punctuality

Customer service

Job description

Great Salt Plains Health Center in Enid, OK seeks a dependable Patient Access Specialist to be the voice of our organization by handling high-volume calls, scheduling appointments, and directing patients to the right departments. This role emphasizes accuracy, courtesy, and confidentiality in a fast-paced healthcare setting.

The ideal candidate will have strong computer and data entry skills, the ability to multitask, and a professional, punctual demeanor.