Patient Access Tech II - Orthopaedics

Gphealth; North Platte (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Plains Health in Nebraska is seeking a Patient Access Tech II to coordinate all activities related to patient access, including scheduling, registration, check-in and check-out, and routing calls to the appropriate departments.

The role supports accurate insurance verification, pre-registration, and patient financial screening, aiming for a high accuracy rate, efficient problem resolution, and compassionate service in a private physician office setting.

Qualifications

• High school diploma or equivalent required.
• Must be 19 years of age.

Responsibilities

• Pre-register and register patients in the Hospital Information System and Document Imaging System with 99% accuracy after six months.
• Interpret and verify insurance information and insurance cards.
• Process patient payments and explain financial responsibilities, including good faith estimates and payment plans.
• Check patient insurance eligibility and assist with patient financial screening.

Education

High school diploma or equivalent

Tools

Hospital Information System

Document Imaging System

Job description

Patient Access Tech II

Cost Center: GPPN Scheduling

Job Description

Position Summary Responsible for coordination of all activities related to patient access including answering all incoming phone calls, scheduling and registration, patient check-in and check-out, routing of patient-related phone calls to the appropriate department and referral management.

Minimum Qualifications

• Education High school diploma or equivalent required and must be 19 years of age.
• Credentials None

Work Environment

General private physician office setting. Open office arrangement with some exposure to noise. Occasional lifting of up to 50 lbs.

Physical Demands

1. Stand and/or walk frequently.
2. Sit constantly.
3. Lift and/or carry 30 pounds occasionally.
4. Push and/or pull 25 pounds occasionally.
5. Bend, stoop, crawl and squat occasionally.
6. Reach or to overhead occasionally.
7. Visual acuity, manual dexterity and hand-eye coordination within normal limits.

Essential Functions

1. Maintains a thorough understanding of the Registration modules in the Hospital Information System and Document Imaging System in order to pre-register and register patients and well as being able to correct or update database to reflect changes in patient status, patient transfer, newborn admissions, and discharges. After six months of employment, maintains a minimum accuracy rate of at least 99%.
2. Ability to interpret insurance information and insurance cards.
3. Demonstrates proper use of software applications to carry out duties. This would include the chart repository, and order repository.
4. Ability to manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System.
5. Ability to check patient insurance eligibility, though websites.
6. Ability to complete a patient financial screening, to facilitate patient's needs, and financial reimbursement
7. Process patient payments and explain financial reasonability, including but not limited to creation and explanation of a good faith estimate, payment plans and post service payment posting

About Great Plains Health

Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.

As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.

Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.