PATIENT ACCESS SERVICES REPRESENTATIVE

C002 Medical University Hospital Authority (MUHA); Town of Charleston (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

Medical University Hospital Authority (MUHA) at MUSC Health is seeking a front desk administrator to support patient registration, scheduling and visitor services. You will answer the clinic line, route calls, and coordinate appointments for the Hollings Radiation Therapy Center with clinicians and staff.

Ideal candidates have strong communication and customer-service skills, handle multitasking, and contribute to a welcoming clinical environment.

Qualifications

• High school diploma or equivalent required.
• Experience with front desk or medical office is a plus.
• Ability to handle multiple tasks and coordinate scheduling.

Responsibilities

• Facilitates accurate and timely completion of registration and all paperwork for patient care.
• Receives all visitors and patients, answers the main telephone line, assisting callers or transferring calls.
• Schedules all visits for the Hollings Radiation Therapy Center.
• Works closely with physicians, nurses and therapists to provide ambulatory healthcare.
• Applies guest relations policy to all visitors, patients, physicians and co-workers.

Skills

Customer service

Communication

Scheduling

Front desk duties

Education

High School Degree or Equivalent

Job description

Under the supervision of the Manager, facilitates accurate and timely completion of registration and all paperwork necessary for patient care. Receives all visitors and patients, answers the main telephone line, assisting callers or transferring the calls to the appropriate individual. Schedules all visits for the Hollings Radiation Therapy Center. Works closely with physicians, nurses and therapists to provide optimal ambulatory healthcare. Applies guest relations policy to all visitors, patients, physicians and co-workers

Job Description

Entity Medical University Hospital Authority (MUHA). Worker Type: Employee. Worker Sub-Type: Regular. Cost Center: CC000556. CHS - Oncology - Radiation (Main). Pay Rate Type: Hourly. Pay Grade: Health-20. Scheduled Weekly Hours: 40. Work Shift: Job Description

Additional Job Description

Provide administrative coverage at the front desk of the HIV and STD Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.

Education

High School Degree or Equivalent

Work Experience

0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.