Patient Access & Scheduling Specialist (PRN)

fhsmc; Cedar Park (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

fhsmc in Cedar Park, TX is seeking a Patient Access Representative responsible for patient registration, admissions, and scheduling. You will verify information, collect co-pays, and coordinate with departments to ensure smooth access to care.

Essential duties include handling insurance verification, authorizations, and maintaining accurate medical records while delivering high-quality customer service in person or by phone.

Qualifications

• Education: High School diploma or GED required; associate degree or higher preferred.
• Licenses/Certification: BLS certification required; CHAA or CHAM preferred.
• Experience: 1 year experience in an acute patient care setting preferred.

Responsibilities

• Register patients and perform all registration-related functions, including consents and authorizations.
• Communicate with patients to assist access to care and respond to inquiries.
• Answer phones and coordinate general requests with timely, customer-service focus.
• Audit documentation for medical necessity, plan of care, and payor requirements.
• Schedule outpatient appointments and obtain prior health insurance authorization when needed.
• Educate patients on pre-exam and post-exam requirements as applicable.
• Maintain patient reminders, results, and recall letters; manage mail and electronic inquiries.

Skills

Communication

Problem solving

Professional demeanor

Microsoft Office

Data entry accuracy

Education

High School diploma or GED

Associate degree or higher preferred

Tools

Microsoft Office

Data entry systems

Job description

fhsmc in Cedar Park, TX is seeking a Patient Access Representative responsible for patient registration, admissions, and scheduling. You will verify information, collect co-pays, and coordinate with departments to ensure smooth access to care.

Essential duties include handling insurance verification, authorizations, and maintaining accurate medical records while delivering high-quality customer service in person or by phone.